We are dedicated to safeguarding your personal data and upholding your privacy. This Privacy Statement details how we gather, utilize, disclose, and secure your information when you access our website, book services, or engage with our offerings online or in person.
We might collect these categories of information:
Identifiable Information
Full Name
Email Address
Contact Number
Postal Address
Payment Information (handled securely via external providers)
Official ID (for age and identity confirmation when needed)
Booking & Activity Information
Booking Record
Preferences and Specific Requests
On-premise service usage (e.g., spa, dining, gaming activities)
Technical Data
Network Address
Device Model and Web Browser
Cookies and Tracking Mechanisms
Website Engagement Data (e.g., page visits, interactions)
We utilize your information for these purposes:
To handle bookings and reservations
To authenticate your identity and age
To execute secure transactions
To customize your experience
To dispatch booking confirmations and notifications
To offer customer service
To enhance our website and services
To meet legal duties and regulatory standards
We do not sell your personal information. However, we may disclose it to:
Reputable service providers (e.g., payment handlers, support systems)
Government or legal entities, as mandated by law
Partners for marketing purposes, only with your approval
We employ cookies to improve your experience, evaluate site traffic, and deliver tailored content. You can adjust your cookie settings through your browser.
We use industry-standard security protocols to safeguard your data from unauthorized access, loss, or misuse. Payment processes are encrypted and managed securely.
Based on your location, you might have rights to:
Access your personal information
Amend or update incorrect details
Request the removal of your data
Revoke consent for certain data processes
Challenge or limit data processing
To utilize these rights, reach out using the contact details below.
We keep your personal data only as necessary for the purposes outlined in this statement, or as required by applicable regulations.
Our services are designed for individuals aged 18 and above. We do not intentionally gather data from children. If we learn we have collected information from a minor, we will promptly remove it.
We might revise this Privacy Statement periodically. Any modifications will be updated on this page with a new revision date. We recommend reviewing it regularly.
If you have inquiries or issues regarding this Privacy Statement or your information, please contact us.